Implementation of iLocator helps to capture the distress caller’s location regardless of handset model (Smart phone or non-smart phone), telecom network type (GSM, CDMA, GPRS, 3G, 4G/LTE, voice only) and telecom infrastructure (GMLC or no-GMLC). It is capable of integrating with all telecom networks and provides a highly accurate location of distress callers in both urban and rural areas. It also reduces the time to take a call, considering majority of call taker’s time goes in pin-pointing location of distress caller. Moreover it also removes the chance of human error as it does not depend upon the call taker’s knowledge of the area to pinpoint the location.
The platform offers automated nearest dispatch vehicle identification with optimal route determination of dispatch vehicle to distress caller location on map, hence allowing speedy reach of the response team to needy citizen. Further the system is designed to help identify hoax calls thus enabling utilization of right resources at right place. Integration with Google Emergency Location Services for providing location of distress caller is an added advantage available with iLocator.
Innovative, continuous location tracking platform with high-accuracy, independent of operator platform.
PertSol’s iLocator is implemented in a completely automated model and requires zero human intervention, as per our implementation and integration architecture, the query of distress caller number is automatically received by iLocator platform and it provides location and demographic information like name ,address. alternate contact number etc back to CAD/Contact Centre under 15 seconds