iLocator-Location Based Service


iLocator is an ultramodern Location based service is designed and developed to cover all location-tracking needs of Law Enforcement Agencies, Emergency Response Teams, and other National Security Agencies. iLocator was developed after a deep understanding of the gaps and limitations of existing LBS platforms and the needs of various users and subscribers for the system. iLocator helps to capture the distress callers’ locations regardless of their handset model (Smartphone or Feature phone), telecom network type (GSM, CDMA, GPRS, 3G, 4G/LTE, voice only), and telecom infrastructure (GMLC or no-GMLC).

It is capable of integrating with all telecom networks and provides a highly accurate location for distress callers in both urban and rural areas. It also reduces the time to take a call, considering the majority of call takers’ time goes into the pin-pointing location of a distressed caller. Moreover, it also removes the chance of human error as it does not depend upon the call taker’s knowledge of the area to pinpoint the location.

The platform offers automated nearest dispatch vehicle identification with optimal route determination of dispatch
vehicle to the distress caller location on the map, hence allowing the response team to reach the distressed citizen in the
shortest possible time. Furthermore, the system is designed to help identify hoax calls thus enabling the utilization of
resources for the right cause. Integration with Google Emergency Location Services for providing the location of distress callers
is an added advantage available with iLocator.

Need of LBS for Emergency Services

In emergencies or moments leading up to an emergency, establishing the accurate location of the people in distress is a quintessential aspect of an effective and prompt rescue plan. If the location of the distressed caller is not automatically made available to the call taker or dispatch team, it leads to a delay in providing an effective and timely response to emergency calls.
It has been observed across the globe that distress callers while making calls to emergency services are in a state of shock and are not always in a lucid state to respond to the operator’s questions. Therefore, most emergency services throughout the world try to keep these questions to a minimum. In such scenarios knowing a person’s location, not only reduces the time taken to gather the caller’s information but also gives an assurance to the caller that HELP IS ON ITS WAY!

PertSol understands the importance of public safety and has conceptualized a Location Enabled Emergency Service that provides Government Agencies and other Emergency Services an instant and accurate location retrieval capability to serve the people better.

PertSol is one of the very few companies in the world which specialize in providing a Location Intelligence Platform for
Emergency Services (iLocator) through Telecom Network regardless of subscriber handset and network type.

PertSol Location-based services have been built with the core purpose of improving the effectiveness and efficiency of tracking the location of callers to enable faster and more timely responses. This makes a solution like iLocator of paramount importance to emergency service providers like police, medical, fire, and disaster rescue teams.

iLocator – Hosted GMLC

In the absence of GMLC at the TSP end, PertSol proposes its hosted GMLC solution which queries the TSP’s network and locates the caller. It is an independent service that is integrated with the TSPs network over a secured communication channel to query its network to generate the location of the distressed caller. It can be implemented either at the TSP premise or at end of the Emergency Service Provider.

iLocator: Benefits

iLocator: Benefits

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iAnalyze – Quality Assurance

Complete solution for monitoring telecom operator’s network quality as well as monitoring quality of experience from the end user’s perspective.

PertSol iAnalyze – Quality Assurance provides a complete overview of the performance of different services offered by telecom operators. It provides testing and service assurance for 2G, 3G, 4G, CDMA,5G networks, and WiFi.

In today’s highly competitive telecommunications industry and the rapidly growing range & sophistication of end-user services, are providing an opportunity for Operators to implement and manage services more effectively & efficiently. This helps telecom operators to provide a high-quality service experience at best the place, to realize the potential for new revenues and customer satisfaction.

PertSol iAnalyze – Quality Assurance is a next-generation solution that gathers data, together with positioning information, directly from the subscriber’s commercial mobile phone. It provides insight into the telecom operators about their network quality and the quality of different services being offered. It also helps operators understand the Quality of Experience from their subscriber’s outlook as well.

PertSol iAnalyze also assists Regulators to ensure that telecom operators are conforming to the QoE/QoS requirements laid out by their respective telecom authorities.

PertSol iAnalyze – Quality Assurance Use Cases:

Benefits to Operators:

  • Quality of Network & Service:
    • Improving network and service quality using the input from your end-users
    • Ensuring SLA promises for e.g. corporate customers and VIPs
    • Collecting information also when out of network coverage and being abroad
    • Targeting service and network optimization to the real customer experience
    • Network optimization and improving network as per benchmark of competitors
    • Identify locations with poor service like poor coverage, high network latency, or low data speed
  • Customer Behavior:
    • Pre-launch product Analysing
    • Enhance Marketing & Campaign Success
    • Trend & Trait of customer’s usage behavior
    • Service & Offering Personalization
    • Reduce subscriber churn
    • Enhance Product Portfolio baseline & packaging

Benefits for Regulators:

  • Helps monitor the quality of experience of end-users
  • Quickly identify non-conformance of telecom operators for their network and service quality
  • Helps enforce QoS and QoE compliance
  • Collect end-user feedback regarding QoE in form of a questionnaire or custom text message